RETURNS & EXCHANGES

ALL ANTONELLO TEDDE HANDBAG SALES ARE FINAL, NO EXCEPTIONS.

WE CURRENTLY DO NOT PROVIDE SHIPPING TO ANY INTERNATIONAL COUNTRIES.

WE STRONGLY ADVISE CUSTOMERS TO CONTACT US AT CUSTOMERSERVICE@ANTONELLOTEDDEONLINE.COM OR VISIT OUR FAQ'S PAGE FOR ANY QUESTIONS IN REGARDS TO OUR PRODUCTS BEFORE PLACING AN ORDER.

IN THE EVENT THAT THE PRODUCT RECEIVED IS DEFECTED OR FAULTY, PLEASE CONTACT CUSTOMERSERVICE@ANTONELLOTEDDEONLINE.COM WITHIN 48 HOURS OF RECEIVING THE PURCHASE TO REQUEST AN EXCHANGE. ITEM MUST BE UNUSED AND RETURNED WITH ALL ORIGINAL PACKAGING.

PLEASE NOTE THAT ANY ORIGINAL SHIPPING COSTS ARE NON-REFUNDABLE EVEN DURING AN EXCHANGE, AND WE ARE NOT ABLE TO PROVIDE SHIPPING LABELS.

ANTONELLO TEDDE RESERVES THE RIGHT TO REFUSE ANY RETURN ON MERCHANDISE THAT DOES NOT MEET THE ABOVE REQUIREMENTS. IF YOUR RETURN IS NOT ACCEPTED, IT WILL BE SENT BACK TO YOU AT YOUR EXPENSE.

WE APPRECIATE YOUR UNDERSTANDING.

 

REQUEST AN EXCHANGE

IF YOU WOULD LIKE TO REQUEST AN EXCHANGE DUE TO DEFECTS, PLEASE FILL OUT THE CONTACT FORM ON OUR CONTACT PAGE WITH YOUR ORDER NUMBER IN THE SUBJECT LINE. ONCE YOU HAVE SUBMITTED YOUR REQUEST, OUR CUSTOMER CARE REPRESENTATIVE WILL GET BACK TO YOU WITHIN 72 HOURS WITH EXCHANGE INSTRUCTIONS. PLEASE DO NOT SHIP YOUR EXCHANGE BACK WITHOUT THIS AUTHORIZATION, AS IT WILL NOT BE PROCESSED.

 

 

ANTONELLO TEDDE